This privacy policy (the “Policy” or the "Privacy Policy”) describes how AGENTC Recruitment Bureau Inc. collects, uses, consults or otherwise processes an individual's Personal Data. For the purposes of this policy, "AGENTC" refers to AGENTC Recruitment Bureau Inc., a company incorporated under the law of the Province of Ontario, having its registered seat and its offices at 331 Military Trail, Toronto, Ontario, Canada email address [email protected]. In all cases described in this Policy, AGENTC will process your personal data as a data Controller.
We are committed to protecting the privacy of our users and customers. This Privacy Policy is especially directed at:
visitors and subscribers of the websites of AGENTC;
natural persons contacting us through the contact or other forms available on the websites;
subscribers to our newsletter(s);
users signing in to use our services or courses;
users signing in to download Free eBooks;
users signing in to attend and/or watch webinars;
This Privacy Policy is intended to inform you how we gather, define, and use information that could identify you, such as your name, email address, address, other contact details, online identifiers or other information that you provide to us when using our websites or when relying on our services. Please take a moment to read this Privacy Policy carefully.
This policy includes a description of your data protection rights, including a right to object to some of the processing activities we carry out.
Collection of Information
The purpose of the Website is to create an online community of professionals involved in online learning in recruitment in the real estate industry.
As part of our effort to create this online community, we receive and store information about you such as:
a) Personal Information
Content published on AGENTC is accessible by all visitors. However, certain features and services may require registration. Users may register (“sign-up”) on-site or via LinkedIn, Facebook, and G-mail. Upon signing-up, an account is created for the user (“Account”). Users who sign-up on-site are required to confirm their registration by clicking on an activation link which is sent to them via email. Users who sign-in through LinkedIn are automatically activated.
Users are required to provide part or all of the following information below, depending on the features or services they wish to access (some of which may be automatically retrieved directly from LinkedIn):
First and last name
Email address
Company name, size, industry, state and country
Job title, focus, and level
Work phone
Once you complete activation, and you will be able to create your profile (“Profile”).
You may be required to provide us with additional information and consent to our terms which are part of our general Terms and Conditions and Privacy Policy.
b) Other Information
Non-personal information
We automatically track and collect certain non-personal information such as Website navigation data, Internet Protocol (“IP”) addresses, timestamps and URLs. We use this information to do internal research on our users’ demographics, interest, and behavior to better understand, protect and serve you and our community.
Correspondence information
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on our Website, we may store such information on our servers.
Payment Information
To protect you against fraud, unauthorized transactions (such as money laundering), claims and other liabilities, we only collect an identification number and order details which enable us to match each user to the payments he makes. We do not collect credit card information.
We allow our third-party payment vendor to collect information for the purpose of collecting fees from users on the Website. We do not have access to the payment information that you provide to our third-party payment vendor and this information is subject to the privacy policy of the third-party payment vendor. For more information regarding what payment information our third-party payment vendor collects and how it uses this information, please see their privacy policy.
Use of Information
We use your information to provide, analyse, administer, enhance and personalize our services and marketing efforts, to process your registration, your orders and your payments and to communicate with you on these and other topics. For example, we use information to:
1. We use your Information in order to resolve disputes; troubleshoot problems; help promote safe matching; collect fees owed; measure consumer interest in Services; inform you about offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our Terms of Service; and as otherwise described to you at the time of collection. We may compare and review your Business Information for errors, omissions and for accuracy.
2. We use your e-mail to send you system e-mails about the functionality of our Website that you cannot opt out from and you will have to receive if you want to use our Website. If you want to stop receiving our system e-mails, you will have to de-activate your Account by contacting [email protected].
3. We use your e-mail associated with your Account in order to send you newsletters and promotions in conjunction with your use of our Services. If you do not wish to receive newsletters you may unsubscribe by clicking the unsubscribe link in the newsletter e-mail.
4. We may use your Business Information in order to provide benchmark analysis and aggregate statistics. This particular Business Information will be anonymized, will not contain personal identification and will not be transferred or sold to third parties in any way or format that identifies you.
5. We use Website navigation data to operate and improve the Website. We may also use Website navigation data alone or in combination with your Business Information to provide aggregated information about online learning.
6. We collect the IP Addresses to track when you use our Website. We use IP Addresses to monitor the regions from which you navigate our Website and sign-up to use our Services. Your IP-address is also registered for statistical purposes and to better our advertising and layout of the Website. In specific, we use your IP Addresses for the following reasons:
a. Send the most appropriate advertising based on geographic area or information derived from your IP address. Many IP addresses are commonly associated with Internet service providers, universities, or major corporations in specific regions or localities. Aggregate information derived from IP addresses may also be reported to advertisers.
b. Estimate the total number of Internet users visiting our Website from specific countries or regions of the world.
c. Assist third party advertisers to track effectiveness of the promotions they run on our Website, visits to and business at third party's websites.
7. For users other than those only signing-in to the Free eBooks or Webinar recording page of the Website, we do not share your full name, e-mail, phone number and job title with third parties for their marketing purposes as a matter of course. However, if we decide to share such information, you shall be notified and shall have the option to opt-out from providing us with your personal information above for this purpose.
We do not transfer, sell or rent your Business Information to third parties for their marketing purposes other than what is stated in this Privacy Policy. We request only the information that we need to operate our Services and improve our Website’s user experience. We do not use your Information to create any advertising creative.
8. For users signing-in to the Free Preview of the Website, in consideration for free access to a variety of eBooks, webinar recordings and related resources, you agree that we may submit some or all of your Information may use it for marketing purposes.
Use of Business Information by other third parties
1. We partner with third-party advertising networks to either display advertising on our Website or to manage our advertising on other Websites. These ad network partners do not collect and do not have access to any Information. They may, however, anonymously track your internet usage by various means, for example, through the use of cookies.
2. We make reasonable efforts to make sure that our users, who use our Services, will use the information available to them solely for online learning-related purposes. However, we cannot control their use of that information outside this scope and we are not responsible for such unauthorized uses.
3. AGENTC reserves its right to share your Information with a third party in case of sale merger, control changes, reorganization or liquidation of the Company. All actions will naturally be completed in compliance with applicable laws of personal data and privacy.
Our legal basis for collecting and using the personal information described in this Privacy Policy will depend on the personal information concerned and the specific context in which we collect and use it. We will normally collect personal information from you where we need the personal information to perform a contract with you (for example to provide our services to you), where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights an freedoms (for example our direct marketing activities in accordance with your preferences), or where we have your consent to do so (for example, for you to participate in specific surveys and focus groups).
In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person (for example to prevent payment fraud or confirm your identity).
Protection of Information
We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorised access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information. Indicatively:
We do not make any of your Information available to third parties for their marketing purposes.
If however, we share your Information with third parties, we will notify you. Please note that no transmission over the internet can guarantee confidentiality and non-disclosure, and as such, you transmit at your own risk.
We use robust security measures to protect data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of data. When the Services are accessed using the internet, Secure Socket Layer (SSL) technology protects your Information, using both server authentication and data encryption. These technologies help ensure that your Information is safe, secure, and only available to you and to whom you have granted access.
We do not tolerate Spam. You may not use our communication tools to send spam or otherwise send content that would violate our TOS. We may check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content of the Website, but we will not permanently store messages sent through these tools.
AGENTC does its utmost to secure communications and data storage in order to protect confidentiality of your Information against loss and interception by third parties. However, it is important to know that there is no zero-risk against loss or interception by others of your Information. You are responsible for maintaining the security and confidentiality of your Account’s username and password.
Storage of Information
We save your Information in our database in order to improve our Website’s and user experience and in accordance with our TOS.
AGENTC is a Canadian company. If you are located outside Canada and choose to provide information to us, AGENTC transfers your Information to our servers in Canada. Canada may not have the same data protection laws as the country in which you initially provided the Information. When we transfer your Information to Canada, we will protect it as described in this Privacy Policy. By visiting our Website or providing AGENTC with your Information, you fully understand and unambiguously consent to this transfer, processing and storage of your Information in Canada.
Other websites
AGENTC website may contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. These websites and platforms have separate and independent privacy or data policies, privacy statements, notices and terms of use, which we recommend you read carefully. In addition, you may encounter third-party applications that interact with AGENTC’s services.
Children
We do not knowingly collect or solicit Personal Data from anyone under the age of 16.
In the event we learn that we have collected Personal Data from a child under the age of 16 without verification of parental consent, steps will be taken promptly to remove that information. If you believe that we have or may have information from or about a child under 16 years of age, please contact us at [email protected].
Changes to this Privacy Policy
We reserve the right to modify and update this Privacy Policy from time to time. We will bring these changes to your attention should they be indicative of a fundamental change to the processing or be relevant to the nature of the processing or be relevant to you and impact your data protection rights.
Data Retention
We retain your Personal Data for as long as is required to fulfil the activities set out in this Privacy Policy, for as long as otherwise communicated to you or for as long as is permitted by applicable law.
Applicable Law
The validity and interpretation of this Privacy Policy shall be governed by the laws of the province of Ontario.
For the purposes described in this policy, your personal data will be transferred to Canada. When such transfer happens, we ensure that it takes place in accordance with this policy.